10 August 2010
Yes, most organizations would be well served by identifying all the people checking other peoples work as all or part of their job. Big organizations are just full of checking and any process where work products wind through various teams is sure to have lots of it. It is easy to miss though because traditional [...]
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3 February 2010
In addition to my focus on implementing Lean with systems, I will add commentary on implementing Lean in support organizations. I have spent much of my career doing this, often as part of bigger improvement efforts. I am seeing more companies begin to focus on productivity in support and the back office. The Lean concepts [...]
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